SERVICE
Level
Agreements
The ROTAXA Enterprises team offer maintenance services based on a personalized phone service, which operates round-the-clock to deal rapidly with emergency and non-emergency faults and repairs.
We also plan and implement longer-term preventive work to ensure least amount of downtime while dealing with harshness of industrial environments.
The company maintenance service manages progress from initial response to job completion, ensuring the client updated at agreed intervals.
The company also offers continuous network analysis, suggesting actions to increase efficiency and quality of service by providing:
- Repair of fixtures and fittings/ wear and tear/ damage repair.
- Repair and building maintenance including civil works, interior finishing, electrification, plumbing, IT, communication and HVAC / air-coordinating infrastructure, furniture, fixtures, office, power, IT, communication, security and surveillance equipment.
Below diagram shows component view: